What is covered after your vehicle leaves China.
Coverage after export
New vehicles carry the manufacturer’s warranty inside mainland China. For vehicles exported outside mainland China, MotoIntell provides a one-year dealer warranty from the date of delivery at destination, covering manufacturing defects as described below.
What is covered
- Manufacturing and material defects present at the time of handover and arising within the warranty period.
- Components confirmed as defective through inspection at a qualified workshop, supported by photographs, diagnostic reports and, where required, returned parts.
What is not covered
- Wear-and-tear items: brake pads and discs, clutch, wiper blades, bulbs, filters, fluids, tyres and similar consumables.
- Damage from accidents, misuse, overloading, unauthorised repairs or modifications, or use contrary to the manufacturer’s instructions.
- Damage arising from unsuitable fuel, charging or fluid quality, extreme climate, or local road conditions.
- Routine maintenance, labour at third-party workshops, transport of the vehicle, or loss of use and consequential losses.
How to make a claim
Contact us at sales@motointell.com or via WhatsApp with the vehicle’s identifiers, the date of delivery, a description of the fault, photographs or video, and any diagnostic report from a workshop. We will confirm within a few working days whether the claim is covered and arrange the remedy — replacement parts shipped from China, or reimbursement of an agreed repair cost.
Spare parts
We can source genuine and compatible spare parts for the models we sell. See Spare Parts and Service for lead times and how to request parts.
Last updated: 7 October 2026. MotoIntell is the export brand of LING FENG AUTOMOBILE CO., LIMITED, Hong Kong (Business Registration No. 80508133).