How we work, in writing — so you know exactly what you are buying, and what happens at every step.
Everything you may need to check before ordering a vehicle from China — in writing, so you can buy with confidence.
Ordering
- How to Buy a Car from China — the six-step process from enquiry to delivery.
- Payment Methods and Terms — 20% deposit, balance before shipment, T/T, WorldFirst, L/C.
- Inspection and Quality — what we check and how to appoint a third-party inspector.
Shipping and customs
- Shipping and Delivery — container or RoRo, ports of loading and transit times.
- Export Documents We Provide — PI, COO, B/L, invoice, packing list, insurance.
- Customs, Duties and Import Requirements — what is included and what is yours.
After delivery
- Warranty Policy — 1-year dealer warranty on exported vehicles.
- Cancellation and Returns — cancellation before loading, and how we handle problems.
- Spare Parts and Service Support — parts sourcing and technical help.
Legal
Still have a question?
Message us on WhatsApp +86 133 8751 5372 or email sales@motointell.com — we answer within 24 hours, Monday to Saturday (GMT+8).
Last updated: 7 October 2026. MotoIntell is the export brand of LING FENG AUTOMOBILE CO., LIMITED, Hong Kong (Business Registration No. 80508133).